Setting Up a Student Email Password Reset

Registering for the New Microsoft Self-Service Password Reset

The password for your student email account can now be reset with the use of your cell phone, or personal email account. 

  1. Log on to SIS Portal
  2. Click on the Email Link on the Dashboard
  3. You will be given a message to provide additional information. Please write down your email address listed in the message.
    You will be required to use your email address to reset your password in the future.
    Click Next
  4. Click the “Set it up now” link next to either or both of the authentication methods listed
  5. Follow On screen Instructions
    1. Authentication via Phone will require a cell phone with text messaging capabilities if “Text Me” is selected. Otherwise “Call me” can be utilized
    2. A secondary Authentication Email (i.e. yahoo, Gmail, google) can also be setup to email your authentication codes to.
  6. Once registration of a phone and/or email is completed you may click “Finish”

How to Create a New Password Using the New Microsoft Self Service Password Reset Page

  1. Go to and click on “New Microsoft forget your password” link
  2. Enter your email address that was provided to you when you originally registered with Microsoft Self Service Password Reset. Enter the “Captcha” code shown on screen.
  3. Click Next
  4. Select a method of verification and follow on screen instructions.
  5. Enter the verification code that was mailed/texted/called in to you. Then click Next.
  6. Enter your new password. You will not be allowed to use old passwords. Passwords will be required to be at least 8 characters long and have 3 of the 4 following requirements.
    1. Capital letter
    2. Lower case letter
    3. Number
    4. Special Character (.?!@#$% etc.)
  7. Click Finish

You can now go back to the SIS sign on page and login using the new password you created in Step 6.

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AD 107

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SIS Password Reset

Phone: (844) 695-2223

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Email: @email

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