… and/or support staff to provide me with information related to my academic records online through the use of educational websites and other resources. I grant permission for LACCD online counselors and/or support staff to record my live online … service is provided through Live Chat, please keep in mind: Respond promptly to the representative and do not go to other websites while chatting Treat a chat session just as you were speaking/interacting with a staff member in person on campus. …